EVOLVE PROMOTES

We have partnered with Evolve Vacation Rental Network to provide our owners with world-class marketing and booking support for the vacation rentals throughout the Phoenix Metro Valley.

SCHEDULING SOFTWARE

We use an interactive mobile app to help visually show you exactly how we leave your home after each cleaning. We use this software to keep our housekeepers day to day scheduling.

HOUSE CLEANING

Our Housekeepers are trained to not only clean your property, but to go the extra mile in checking your home, under beds, in drawers, replace dead batteries, and change filters and so much more.

QUESTIONS ABOUT OUR SERVICES & PRICING? CALL US!

(602) 708-2080

HOSPITALITY PROFESSIONALS

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LOCAL SUPPORT

As a preferred partner of Evolve, we provide essential on-the-ground services to our travelers and owners

GUEST SERVICES

Whatever your guest needs, we are here to assist them ensuring they have the best experience possible

GUEST CHECK-IN

After Evolve secures a booking, they will let us know and we’ll coordinate the check-in with your guest

LOST & FOUND

We will coordinate any lost and found items, with the guest, ensuring they get back any left behind items

WHAT TO EXPECT

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INITIAL CONSULTATION

After Evolve introduces us, we’ll schedule a brief meeting to discuss your vacation rental needs. During that initial meeting, we’ll ask you questions about your property in order to familiarize ourselves with your unique needs and to get the details of your property. With this information, we’ll be better prepared to address and answer any questions your guests may have during their stay.

GUEST ON-THE-GROUND SUPPORT

As your guest’s local contact, it is our responsibility to help ensure that travelers get their questions answered before they arrive, receive a smooth check-in upon arrival, and continued support during their stay. We can also provide many additional Services for homeowners who live out of state. As experts in the Phoenix Metro Area, we can assist your guests with our extensive knowledge. 

BUSINESS SERVICES

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VACATION RENTAL CONSULTING SERVICE

We will teach you everything required to succeed as a vacation rental owner. Learn what needs to be done to prepare your property for guests. We provide checklists and materials to get your property ready.

VACATION RENTAL SETUP SERVICE

Are you ready to move forward? Would you like us to assist you in getting your property ready? We will help you set up your vacation rental property. Hire us and leave the heavy lifting to us!

VACATION RENTAL PRE-LAUNCH INSPECTION

Our experienced consultants can walk through your property and visually inspect making sure you have everything in place. Hiring us will ensure your property is not missing anything.

WHY WE ARE DIFFERENT

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RATING GUARANTEE

Your rating is very important to us! If you don’t receive a 4-5 Star Cleaning Rating, then it’s free – PERIOD!

CLEANING CHECKLIST

Our Housekeepers adhere to a Master Cleaning Checklist to include details that are unique to your property

INVENTORY CHECKLIST

We monitor the inventory in the Maid Closet ensuring supplies are replenished and kept fully stocked

STAGING CHECKLIST

First impressions are everything and staging your home to look like your photos is priority to our Housekeepers

LAUNDERING SERVICE

Our Housekeepers can launder your beddings and towels either in the home or take and have them cleaned

DAMAGE CHECKS

We take photos of damaged items and report them to you right away so that you can take action and be reimbursed

MAINTENANCE ISSUES

We will report any maintenance issues found right away or call your designated preferred vendor to handle the issue

LOST AND FOUND

If a guest leaves something behind, we’ll take pictures, report them, and then contact the traveler to return the items

CONSISTENT CLEANERS

We make every effort possible to send the same Housekeepers to your home ensuring consistency and familiarity

Have Questions?

1Do I need to provide cleaning supplies?
Most professional cleaning services bring their own supplies and equipment. However, if you have specific products you prefer due to allergies or eco-friendly considerations, discuss this with your service provider in advance.
2How can I book a cleaning service with Five Star Concierge?
Booking a cleaning service with us is easy! You can call us directly we can send you the link to book online. We'll discuss your cleaning needs, schedule a service at a time that's convenient for you, and provide you with a free, no-obligation quote. Our friendly customer service team is here to answer any questions and make the booking process seamless.
3Can you accommodate special requests or allergies?
Yes, we strive to accommodate all special requests, including the avoidance of certain cleaning products due to allergies. Please inform us of your needs when scheduling your service, and we will tailor our cleaning protocol to meet your specific requirements.
4How long does a cleaning session last?
The duration of a cleaning session varies based on the size of your home and the level of cleaning required. On average, it can take from 1 to 4 hours. For a more accurate estimate, consult directly with your cleaning service provider.
5Are your cleaning products safe for my family and pets?
Absolutely. Five Star Concierge prioritizes the health and safety of your family and pets by using eco-friendly and non-toxic cleaning products. We carefully select our supplies to ensure they are effective at cleaning your home while also being environmentally responsible and safe for all occupants.